TSA Insurance Ltd a/o/a Proven Insurance is committed to our clients, protecting their privacy and providing the best customer service experience possible. By complying with legislation, including the Personal Information Protection and Electronic Documents Act, our brokerage is dedicated to ensuring your personal information is properly gathered, used and disclosed to our providers. Protecting your information is our utmost priority and we strive daily to do what is necessary to safeguard your privacy.
TSA Insurance Ltd a/o/a Proven Insurance uses the information we collect from our clients to understand insurance needs which in turn allows for the proper products and services to be offered. This then lends itself to improved coverages, communication, claims handling, policy reviews, and a better overall client experience.
Determining eligibility for products and services will allow for proper premium pricing using such details as birthdates, credit worthiness, claims history, driving record and property information.
Information such as, but not limited to name, physical/mailing address, phone number, policy history, claims history, driving history/record, home and contents values, employment. This information may then be used in conjunction with our insurance providers, financial institutions, affiliates to help meet clients ongoing needs. Information is only stored for as long as needed to service our clients or as required by law.
We obtain your consent in several ways, including in writing (signed application) and verbally (in person or via telephone). If you wish to remove/delete/withdraw information please contact our office anytime. We do advise there may be instances where information cannot be deleted due to contractual obligations, and also note that the refusal and/or deletion of information may mean we cannot provide you with certain products or services.
Please contact our privacy officer below for the following: